F.A.Q
Jewellery & Materials
Are all your pieces made of Sterling Silver?
Yes! All jewellery at Mint is made from solid 925 Sterling Silver—never plated or mixed with cheaper metals. It’s high-quality, hypoallergenic, and safe for sensitive skin.
How do I care for my Mint Jewellery?
Sterling silver naturally oxidises and tarnishes over time, but with the right care, your jewellery will stay shiny and beautiful.
Here’s how to keep it fresh:
- Store it in a dry, airtight place (avoid humid bathrooms)
- Avoid contact with perfume, creams, chlorine, and cleaning products
- Gently clean with a soft polishing cloth (we include one free in every order!)
- Handle delicate parts like clasps or earring posts gently—silver is soft and can bend
👉 Need more info? Click here to visit our Jewellery Care page
Shipping & Delivery (Australia + New Zealand)
Where do you ship to?
We currently ship to Australia and New Zealand.
🇦🇺 Australia Shipping
How much does it cost?
- Flat Rate Shipping: $2.99 for orders under $75
- FREE Shipping: On all orders over $75
- Express Shipping: $12.95
How long does it take?
Stardart Shipping: 2-7 business days
Express Shipping: 1-3 business days via Australia Post
🇳🇿 New Zealand Shipping
How much does it cost?
- Flat Rate Shipping: $ 9.80
- FREE Shipping: On all orders over $100 AUD
How long does it takes?
5-10 business days via tracked international post
(Shipping time may vary based on customs and NZ Post Service)